Return & Refund Policy

Thank you for shopping at Loving Happy Paws Pet Boutique LLC. Please read our return and refund terms below.

Return Eligibility

We accept returns within 30 calendar days after you receive your pet product. To qualify for return:

– Items must be unused, unopened, in original packaging, and in resalable condition.

– Pet food, treats, chews, and hygiene products cannot be returned for health and safety reasons once opened.

– Customized or personalized pet items are non-returnable.

– You need to provide photos of the product and package for return approval.

Return Process

1. Email our support team at support@lovinghappypawspetboutique.shop within 30 days of delivery to get a return authorization.

2. Wait for our reply with return instructions and return address. Do NOT send items back without authorization.

3. Buyer is responsible for return shipping cost unless the item arrives damaged, defective, or we shipped the wrong product.

4. We recommend using a trackable shipping service for returned packages.

Refund Process

After we receive and inspect your returned goods, we will notify you of refund approval. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for funds to appear in your account, depending on your payment provider.

Damaged / Defective / Wrong Items

If your pet product arrives broken, defective, or incorrect, contact us immediately with clear photos. We will arrange replacement or full refund at our cost.

Non-Returnable Items

– Opened pet food, snacks, dental treats, and disposable pet hygiene goods

– Final sale items

– Products damaged by improper use after delivery

– Custom personalized pet accessories

Contact Us

For any questions about returns and refunds:

Loving Happy Paws Pet Boutique LLC

Address: 4500 I‑55, Jackson, MS 39211, United States

Email: support@lovinghappypawspetboutique.shop

Phone: (+1) 862 640 4048